Job Description
The Role
We are seeking a
Customer Success Manager
to join our Global MarCom Headquarters team based in Singapore. This role is pivotal in architecting and scaling Hioki's end-to-end lead nurturing and lifecycle marketing strategy across Asia Pacific and global markets. As we accelerate our digital transformation, you will lead the design and execution of integrated, data-driven customer journeys-from awareness through conversion to retention-ensuring consistent engagement, stronger qualification, and measurable pipeline impact. Working at the intersection of marketing, sales, and digital platforms, you will drive segmentation, automation, and personalization strategies that elevate customer experience while improving marketing efficiency and ROI. This role requires both strategic vision and operational excellence to build scalable frameworks that support sustainable growth across diverse international markets. Role Purpose: Own the conversion of leads into qualified pipeline ...
We are seeking a
Customer Success Manager
to join our Global MarCom Headquarters team based in Singapore. This role is pivotal in architecting and scaling Hioki's end-to-end lead nurturing and lifecycle marketing strategy across Asia Pacific and global markets. As we accelerate our digital transformation, you will lead the design and execution of integrated, data-driven customer journeys-from awareness through conversion to retention-ensuring consistent engagement, stronger qualification, and measurable pipeline impact. Working at the intersection of marketing, sales, and digital platforms, you will drive segmentation, automation, and personalization strategies that elevate customer experience while improving marketing efficiency and ROI. This role requires both strategic vision and operational excellence to build scalable frameworks that support sustainable growth across diverse international markets. Role Purpose: Own the conversion of leads into qualified pipeline ...