Job Description
Customer Success Manager
BGC, Taguig | Onsite
Night Shift (8:00 AM – 5:00 PM EST)
Build Strategic Partnerships. Drive Business Growth. Make a Lasting Impact.
Exceptional customer experiences don't happen by chance—they are built through strong relationships, strategic thinking, and a relentless commitment to client success.
At IT by Design, we're seeking an experienced Customer Success Manager who thrives on building trusted partnerships, influencing business outcomes, and helping clients achieve measurable results. This is an opportunity to work directly with key US-based clients, become their trusted advisor, and play a critical role in their long-term success.
If you're passionate about customer retention, account growth, and delivering value at every stage of the customer journey, we'd love to meet you.
What You'll Own
As a Customer ...