Job Description
Customer Success Onboarding Specialist (12 Month Contract)
Basis: Fixed Term Employee
Area of Interest: Support Operations
Location: Reading, England
Geotab® is a global leader in IoT and connected transportation.
Who you are
The Customer Success Onboarding Specialist is an individual contributor role focused on delivering exceptional onboarding experiences that drive rapid customer adoption and early value realization.
What you'll do
Support a portfolio of SMB customers during their critical first 60 days, ensuring they successfully implement our solution, achieve early wins, and build a foundation for long-term success.
How you'll make an impact
- Facilitate onboarding and implementation for new and migrating SMB customers, delivering product training, best‑practice guidance, and hands‑on support to accelerate time‑to‑value and platform proficiency.
- Conduct onboarding calls, im...