Job Description
**Descripción**:
**Dresden Partners** specializes in connecting exceptional talent with leading global companies.
We are dedicated to IT recruitment across Mexico, Latin America, and the United States.
We are currently seeking a **Customer Success**.
**_ Requirements:_**
- Over 5 years of experience in a similar role.
- Proven ability to ensure a high level of customer satisfaction.
- Strong focus on customer loyalty and retention.
- Deep understanding of customer needs and goals.
- Expertise in fostering long-term, continuous relationships with clients.
- **Advanced level of English (C1) as all communication is conducted in English with global users.
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- Proficiency in risk detection and management.
**_ Activities:_**
- ** Solid knowledge of CLM (Contract Lifecycle Management) tools such as Coupa, SAP Ariba, Conga, DocuSign.
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- Gather and document client requirements effectively.
- **Experience working with Sa...