Job Description
Overview
Join the team powering the future of vision AI.
Ultralytics is on a mission to simplify AI for everyone. As the creators of the world's leading Ultralytics YOLO models, we empower developers, researchers, and companies worldwide to build state-of-the-art computer vision applications.
Following our Series A round, we are expanding rapidly across our global hubs in London, Madrid, and Shenzhen. This is an opportunity to join a fast-scaling, high-performance team redefining the future of vision AI, where ambition meets impact and ideas become reality.
Role
Customer Success Representative: you will own the day-to-day success, retention, and operational rhythm of a large portfolio of 200+ high-volume SaaS accounts using Ultralytics YOLO. Your mission is to keep customers engaged, supported, and confident in their use of our tool, so they stay and grow with us.
You will work within established Customer Success frameworks, using sys...