Job Description
Customer Success Representatives — Health & wellness brand
Earn up to PHP 18,000/month for this position
G/F Building 3, Matina IT Park, McArthur Highway, Davao, PH
QUALIFICATIONS
- Minimum of 3 years of work experience in customer service and high-volume call center environment
- Passion for delighting customers and providing excellent service
- Excellent communication skills
- Ability to exercise empathy and diplomacy
- Experience in the healthcare industry is preferred
- Basic technical skills—able to navigate through smartphone and computer applications
- Experience using CRM and communication tools such as Zendesk, Slack
- Ability to work autonomously as a self-directed remote employee
- High attention to detail and ability to multitask, able to achieve accuracy in data entry tasks
- Ability to quickly learn and retain processes and policies