💼 Full-Time Position

Customer Success Specialist

🏢
Robert Half Office Team
📍 Lexington, KY, United States
📍
Location
Lexington, United States
📅
Posted
May 09, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description
Robert Half is looking for a Customer Success Specialist to support policyholders with responsive, detail-oriented service in Lexington-Fayette, Kentucky. This contract opportunity is ideal for someone who enjoys helping customers, managing a steady call volume, and creating positive experiences during routine service requests and sensitive claim-related conversations. The role offers a permanent schedule across a rotating four-day workweek, with the potential to move into a permanent position that includes licensing support and long-term benefits.


This position requires a Property and Casualty insurance license Prior to starting the job. The company will reimburse you for out-of-pocket expenses.


Responsibilities:

• Handle a consistent stream of inbound customer calls related to property and casualty insurance policies, typically averaging around 30 interactions per day.

• Review account documentation and policy notes to ...