💼 Full-Time Position

Customer Success Specialist : Mandarin & Cantonese

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Velenosi&Meredith
📍 Melaka, Malacca, Malaysia
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Location
Melaka, Malaysia
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Posted
June 09, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Customer Success Specialist (Local) – Mandarin + Cantonese | Penang (Livingstone)
RM4000–4500 + RM700 KPI + 13th Month Salary | 5-day work week (Rotational shifts) | Onsite | ASAP Start

We are currently hiring a Mandarin + Cantonese-speaking Customer Success Specialist for a leading customer support operation based in Penang (Livingstone).

This role is ideal for candidates who are passionate about delivering excellent customer experiences in a structured, fast-paced support environment.

Key Responsibilities:

  • Handle customer queries via phone, chat, and other channels

  • Assist customers with order status, delivery updates, and service requests

  • Provide clear, professional, and solution-oriented support

  • Ensure accurate data entry into inter...