💼 Full-Time Position

Customer Success Specialist – Mandarin

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Velenosi&Meredith
📍 Melaka, Malacca, Malaysia
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Location
Melaka, Malaysia
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Posted
June 10, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Customer Success Specialist (Local/Expat) – Mandarin | Livingstone (Malaysia)

Up to RM4500 + Language Allowance (Total up to RM5500 incl. PRC applicants)
24/7 Rotational Shift (5 days work / 2 days off) | Onsite | Start Date: 4 May 2026

We are hiring a Mandarin-speaking Customer Success Specialist to join a fast-paced customer support operation in Livingstone, Malaysia.

This role is open to both local and PRC candidates, offering a strong opportunity to build a career in customer experience and digital support within an international environment.

Key Responsibilities:

  • Support customers with online orders and service requests

  • Handle inbound calls and email queries in a professional manner

  • Process payments and handle sensitive customer data se...