Job Description
Overview
Job Description: We are hiring a Marathi-speaking Customer Service Representative to join our team in Penang, Malaysia. In this role, you will be responsible for handling customer inquiries via email, live chat, and phone , delivering excellent service and support to ensure customer satisfaction.
Qualifications
- Bachelor's Degree is a required
Proficiency in Marathi and English (spoken and written) is required.
Prior experience in customer service, call center, or BPO is preferred.
Good communication, problem-solving, and interpersonal skills.
Willingness to work in rotational shifts , including weekends and public holidays.
Must be based in, or willing to relocate to, Penang, Malaysia .
Responsibilities
Handle incoming customer queries in Marathi and English via p...