Job Description
Role Overview
We are hiring an Account Manager (SMB) to manage and grow a portfolio of existing customers at My Operator. This is a revenue-owning role , responsible for renewals, upsells, and cross-sells , while ensuring high customer satisfaction and low churn.
You will act as a trusted advisor to SMB clients , helping them maximize value from My Operator’s communication platform (Whats App API, IVR, AI bots).
About My Operator:
My Operator is a Business AI Operator redefining customer communication through a unified platform that integrates Whats App, calls, and AI-powered chat and voice bots for seamless communication automation. Supporting a messaging-first and always-on world, My Operator offers solutions like verified Whats App Business API, call management, campaign management, and Gen AI-powered chatbots and voicebots. Trusted by over 12,000 businesses, including Amazon, Apollo Hospitals, and Razorpay, My Operator has been providing innovative solutions for over 14...
We are hiring an Account Manager (SMB) to manage and grow a portfolio of existing customers at My Operator. This is a revenue-owning role , responsible for renewals, upsells, and cross-sells , while ensuring high customer satisfaction and low churn.
You will act as a trusted advisor to SMB clients , helping them maximize value from My Operator’s communication platform (Whats App API, IVR, AI bots).
About My Operator:
My Operator is a Business AI Operator redefining customer communication through a unified platform that integrates Whats App, calls, and AI-powered chat and voice bots for seamless communication automation. Supporting a messaging-first and always-on world, My Operator offers solutions like verified Whats App Business API, call management, campaign management, and Gen AI-powered chatbots and voicebots. Trusted by over 12,000 businesses, including Amazon, Apollo Hospitals, and Razorpay, My Operator has been providing innovative solutions for over 14...