Job Description
About HotelRunner
HotelRunner is a technology-driven hospitality SaaS company helping hotels increase visibility, efficiency, and revenue through smart digital solutions.
About The Job
+ Manage end-to-end implementation and training processes for HotelRunner PMS and Channel Manager products
+ Provide fast, solution-oriented, and clear responses to customer requests
+ Execute support and implementation processes in line with defined SLA timelines
+ Accurately track and document all processes through Salesforce CRM
+ Foster strong cross-functional communication and collaboration across teams
+ Maintain the highest level of customer satisfaction and follow up with post-process feedback
Requirements
+ High school or Bachelor's degree graduate
+ Registered with the Turkish Employment Agency (İŞKUR) with a disability degree of 40% or above
+ Self-learner, able to work indep...
HotelRunner is a technology-driven hospitality SaaS company helping hotels increase visibility, efficiency, and revenue through smart digital solutions.
About The Job
+ Manage end-to-end implementation and training processes for HotelRunner PMS and Channel Manager products
+ Provide fast, solution-oriented, and clear responses to customer requests
+ Execute support and implementation processes in line with defined SLA timelines
+ Accurately track and document all processes through Salesforce CRM
+ Foster strong cross-functional communication and collaboration across teams
+ Maintain the highest level of customer satisfaction and follow up with post-process feedback
Requirements
+ High school or Bachelor's degree graduate
+ Registered with the Turkish Employment Agency (İŞKUR) with a disability degree of 40% or above
+ Self-learner, able to work indep...