Customer Success Specialist

We're looking for an experienced Customer Success Manager with a love for customer advocacy and a commitment to delivering impeccable service!

You will be responsible for developing customer relationships that promote retention and loyalty. You will gather feedback from customers, analyze customer data to identify and create best business practices and policies that optimize customer experience.

You will get a guaranteed hourly rate, and then earn commissions based on customer meetings you set! Our top earners are making around $50 per hour in this role!

Some of your day to day will look like:

• Develop a trusted advisor relationship with our customer base
• Coordinate with the engineering team to participate in the initial customer on-boarding kickoff meeting in order to ensure all customers get off to the right start
• Be the single point of contact and escalation for the ...