Job Description
Become an integral part of HP Canada as a Customer Success Technical Engineer focused on HP Indigo equipment. Deliver exceptional technical support to enhance customer satisfaction and equipment performance.
In this role, you will handle the installation and maintenance of HP Indigo presses while diagnosing complex issues to ensure optimal operational efficiency. Your mission is to empower customers through training programs and direct support, ensuring they achieve mastery in managing their presses.
Key Responsibilities:
• Commission HP Indigo presses at client sites
• Resolve technical issues related to hardware and software
• Conduct training programs for press operators
• Keep accurate service records and updates
• Foster collaboration with internal teams for seamless support
Requirements:
• 6-8 years of experience in technical roles with HP products
• HP Indigo Certification is highly preferred
• Experience with DFE/RIP software like HP Smart Strea...
In this role, you will handle the installation and maintenance of HP Indigo presses while diagnosing complex issues to ensure optimal operational efficiency. Your mission is to empower customers through training programs and direct support, ensuring they achieve mastery in managing their presses.
Key Responsibilities:
• Commission HP Indigo presses at client sites
• Resolve technical issues related to hardware and software
• Conduct training programs for press operators
• Keep accurate service records and updates
• Foster collaboration with internal teams for seamless support
Requirements:
• 6-8 years of experience in technical roles with HP products
• HP Indigo Certification is highly preferred
• Experience with DFE/RIP software like HP Smart Strea...