Job Description
The Customer Support Administrator will work as part of a team responsible for the scheduling and co-ordination of engineers to deliver planned and unplanned (corrective) maintenance and Ad Hoc installation work.
What you will be doing
Maintain accurate information on the contracts database.
Schedule activities in line with contractual and NSI requirements and ensure activities are carried out and recorded.
Organise Ad-Hoc installation and survey activities
Handle customer calls
Schedule engineers to callouts
Process callout completion information.
What were looking for
Fluent in written and spoken English
A high standard of computer literacy & understanding of commonly used office packages
Ability to prioritise and work on own initiative
Reli...