💼 Full-Time Position

Customer Support Agent

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📍 Bristol, England, United Kingdom
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Location
Bristol, United Kingdom
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Posted
June 11, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Your newpany

You'll be working for a public sector organisation based in central and north central Bristol.

Work Pattern
This position will be starting in either July or August 2026

08:30 to 16:30 Monday to Friday
On site
Temp Duration 6 weeks


Your new role

You will be joining a well-established Customer Services teammitted to providing information, advice and support to inbound callers and email queries.

  • Assisting customers by phone and email to provide tailored advice and support

  • Delivering a high standard of customer service during busy and slow periods

  • Handling sensitive and sometimesplex enquiries with professionalism and care

  • Accurately logging all interactions on the CRM system

  • Referring callers to specialist teams when appropriate

  • Liaising with internal departments to resolve enquiries effectively

  • Man...