Job Description
Our client US based MNC, an industry leader in driving innovation in high-performance computing, graphics, and visualization technologies. Join the team as an Order Management Assistant and gain hands-on exposure to AI and robotic process automation in a dynamic work environment.
Customer Support Assistant
Job Responsibilities:
- Process new orders and order changes within set service level agreements via SAP Order Management System.
- Create and manage Customer business partner records setups required in SAP system.
- Perform proper execution of Order Management processes.
- Participate in projects for process standardization, Continuous Process Improvement and process automation using available tools (e.g. AI, RPA).
- Perform order pricing analysis and be able to assist in collaborating with the Account Manager, Pricing Team and/or Sales to resolve order pricing issue.
- Assist in facilitating order shipment per cu...