💼 Full-Time Position

Customer Support Associate - End of Tenancy (hybrid)

🏢
flatfair
📍 London, England, United Kingdom
📍
Location
London, United Kingdom
📅
Posted
June 23, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

For a long time, deposits were the only type of rental security that could be trusted. We’ve developed an innovative rental solution that gives landlords up to double the protection and lowers move-in costs for tenants.



As a Customer Support Associate, you’ll be at the heart of providing top-tier service to our tenants, landlords, agents, and partners, ensuring their needs are met quickly and effectively. You’ll also be the go-to person for managing complex queries, complaints, and escalations, helping to ensure fair and consistent outcomes.

At flatfair, we’re on a mission to make renting easier, fairer, and more accessible for everyone. With over 1,700 ⭐⭐⭐⭐⭐ reviews on Trustpilot, we’re doing things differently—and we’re just getting started! We’re looking for...