💼 Full-Time Position

Customer Support Associate Remote Role

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Tim's Financial
📍 montreal (administrative region), qc, Canada
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Location
montreal (administrative region), Canada
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Posted
June 06, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Join Neo’s Customer Experience team as a Customer Support Associate while working from home. Enjoy a pay of $21.50 CAD per hour and flexible scheduling options.
As a vital part of our team, you will be responsible for delivering stellar customer service. Candidates should have at least 1 year of relevant experience and must be adaptable to new technologies. This flexible role requires a minimum commitment of 25 hours per week, including availability on weekends.
Key Responsibilities:
• Enhance customer satisfaction through exceptional service
• Collaborate with colleagues to improve support systems
• Stay current with new technologies and practices
• Consistently meet productivity targets
• Resolve customer inquiries and issues effectively
Requirements:
• Minimum 1 year of experience in customer service
• Strong problem-solving capabilities and willingness to innovate
• Adaptability to changing environments and processes
• Proven ability to meet obje...