Job Description
Overview
Bella & Bona is a venture-capital-backed food-tech company offering a workplace food program that employees enjoy every day.
We are building a category-defining company at the intersection of food, operations, and technology. As we scale, delivering an exceptional customer experience - reliably and efficiently - becomes even more critical.
To support this, we are looking for a Customer Support & Automation Specialist (German Speaker) who will take full ownership of our customer support operations.
This is not a traditional support role.
You will design and run the systems that ensure thousands of employees receive their lunches smoothly every day, while office champions and HR teams experience a professional, responsive, and reliable service.
You will be responsible for building a world-class support operation that is fast, structured, automated, and scalable.
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