💼 Full-Time Position

Customer Support Engineer - Laser & Integrated Systems – F/M

🏢
Exail
📍 Gradignan, Aquitaine, France
📍
Location
Gradignan, France
📅
Posted
June 07, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

#JoinOurCrew

Mission

As a support engineer, you will work within a division
of around 50 people. This dynamic environment brings together a broad range of
competencies including optics, lasers, electronics, computing, system,
instrumentation, mechanics, ultra-high vacuum and atomic physics.

Joining us, you will be part of a worldwide network of over 40 support engineers at
the core of Exail operations. Our team, with diverse technical expertise, works
closely with customersboth remotely and on-siteto support every stage of
product integration and operation.


Your duties and responsibilities

Represent Exail to customers
both internally and externally.

Remote support to customers:

  • Follow-up and respond to all hot-line, hot-mail, and
    customer requests.
  • Document, analyze, report, resolve and record
    customer claims on the database.

    • Internal support: