💼 Full-Time Position

Customer Support Engineer

🏢
3010 K-T LTD Japan
📍 mie, japan, Mie, Japan
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Location
mie, japan, Japan
📅
Posted
June 30, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Description

:

The Customer Support Engineer hired to this position will support the FaST tool. Successful applicants will be formally trained at one of our award-winning training centers in California, USA or, Singapore or Taiwan.

  • Responsible for customer service activities associated with updating, troubleshooting, diagnosing, and repairing of highly complex capital equipment at customer sites.
  • Be the face of our company, ensuring customer satisfaction with our service and maintaining the operational quality of system equipment.
  • Coordinates actions with customers to minimize down time.
  • Prepares fields service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems.
  • Contributes to the capturing, re-use, collaboration, and improvement of knowledge using available systems.
  • Provides assistance to other Field Service and Installation Engineers in resolving pr...