Job Description
Job Title : Customer Support Executive Location: Chennai Job Type: Full-Time Experience: Fresher or Experienced Candidates Job Description: The Customer Support Executive will be responsible for assisting customers with their queries and resolving issues related to our products and services.
The role involves providing end-to-end support to ensure customer satisfaction through calls, live chat, and email communication.
The executive will also coordinate with internal teams and department managers to ensure timely resolution of customer concerns. Roles & Responsibilities: Handle a high volume of inbound calls efficiently and professionally. Follow call centre scripts and guidelines while addressing customer queries. Identify customer needs, research issues, and provide appropriate solutions. Deliver excellent customer service with patience, empathy, and professionalism. Manage multitasking, pri...