Job Description
Job Title: Customer Support Executive Department: Customer Support / Customer Service Job Category: Customer Service Industry: Food & Beverage / Health & Wellness / Cloud Kitchen Location: Guindy, Chennai Employment Type: Full-Time Work Location: Work from Office About the Role We are looking for a friendly and customer-focused Customer Support Executive to support customers throughout their journey and ensure an excellent customer experience. The ideal candidate should be able to handle customer interactions professionally and assist customers with products and subscription-related enquiries. Key Responsibilities Handle customer enquiries through calls, WhatsApp, and social media channels Explain products, subscription plans, and service processes clearly to customers Assist customers with enrolment and onboarding processes Follow up with interested leads and convert them into customers Resolve customer concerns in a professional and timely manner Coordinate with internal teams for sm...