Job Description
Job Description: Customer Support Executive
Location: Malad, Mumbai, Maharashtra
Salary: ₹3.50 Lakhs Per Annum (LPA)
Process: Banking Back-Office (Chat)
Joining: Immediate Joiners Preferred
Role Objective
We are looking for experienced professionals to manage Retail Banking queries via chat. The objective is to provide real-time, accurate support to retail customers while ensuring all back-end banking protocols and data privacy standards are strictly met.
Key Responsibilities
- Chat Support: Handle live chat interactions with customers regarding retail banking products (Savings Accounts, Loans, Credit Cards, etc.).
- Query Resolution: Efficiently resolve customer issues, provide account information, and guide users throu...