Job Description
We are looking for enthusiastic and customer-focused professionals to join our team as Customer Support Executives .
Role: Customer Support Executive
Eligibility: Any Graduate / Undergraduate
Experience: Minimum 6 months of BPO/Customer Support experience (E-commerce background preferred)
Job Details:
- 5.5 Days Working
- Rotational Shifts & Rotational Offs
- HR & Operations Round
- C1 US Voice Versant Required
Benefits:
- Cab service
Key Responsibilities:
- Handle customer queries and provide timely resolutions
- Deliver excellent customer service and ensure customer satisfaction
- Maintain accurate records of customer interactions
- Follow process guidelines and quality standards
- Escalate unresolved issues to the concerned team whenever required