Job Description
About the Company
ZingHR is a leading AI-enabled, cloud-based Human Capital Management (HCM) platform that helps enterprises manage their complete employee lifecycle — from hire to retire. With a strong presence across India and global markets, ZingHR empowers organizations with scalable HR automation, payroll, compliance, performance management, and workforce analytics solutions.
About the Role
Customer Support Executive – HRMS
Experience: 2 Years
Location: Pune
Employment Type: Full-Time
Responsibilities
- Provide functional support to clients on HRMS application
- Resolve user queries via calls, emails, and ticketing systems
- Assist clients with system navigation and issue resolution
- Coordinate with internal teams for escalations
- Ensure SLA adherence and client satisfaction <...