Job Description
We are looking for a Customer Support Executive in Eaton’s Aerospace business, based in Malaysia, Shah Alam Selangor.
What you’ll do:
- The Customer Support Executive will play a crucial role in supporting the commercial aspects of Eaton Aero Services (EAS) operations by providing exceptional customer service and ensuring the smooth execution of commercial operations.
- Assist the Commercial Manager in daily commercial operations and administrative tasks including managing customer relationships and addressing any issues or concerns.
- Establish competitive pricing models and strategies to maximize profitability while maintaining market competitiveness.
- Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction and loyalty.
- Monitor and analyze market trends, competitor activities, and industry developments to identify opportunities and threats, providing insights to the Commercial Ma...