Job Description
RentProfile (www.rentprofile.co) is an innovative award winning Prop-Tech business based in De Beauvoir, London. The company is on a mission to help connect good-trustworthy renter's, landlord's and agent's.
Role and Responsibilities
- Role is in our Customer Operations team handling inbound calls into support.
- Following procedure, rules, in requesting, accessing information and resolving issues.
Skills, Attributes, Experience
- Able to follow processes and attention to detail.
- Team player. Able to work effectively with others. Demonstrates leadership qualities.
- Experience in using CRM systems.
- Experience in conducting phone support.
- Experience handling sensitive information such as personal details.
- Good/Excellent English, both written and verbal.
- Able to work from home. Quiet surroundings required and computer / fast internet line.
- Online real estate industry ...