Customer Support Executive

We are hiring a dedicated and customer-focused Customer Support Executive to assist customers by resolving queries, providing product/service support, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-centric mindset. Requirements Key Responsibilities Handle customer inquiries through phone, email, and chat support Resolve customer complaints and provide appropriate solutions Maintain a professional and positive attitude while assisting customers Escalate unresolved issues to the concerned departments when necessary Follow up with customers to ensure issue resolution and satisfaction Maintain accurate records of customer interactions and support activities Provide product/service information and guidance to customers Meet response time and service quality targets Coordinate with internal teams for effective issue resolution Ensure high levels of customer satisfaction and service excelle...