Job Description
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Compensation: ₹160 per hour
Job Type: Remote | Long-term Contract (3–5 years stability)
Shift: Night Shift (aligned with US time zones)
Experience: Must have Cross sell/ Upsell in a BPO
Job Overview
We are looking for a dedicated and experienced Customer Support Executive to join our US Voice Process team. This is a remote, long-term opportunity ideal for candidates who are comfortable working night shifts and have prior experience handling US-based customers.
Key Responsibilities
- Handle inbound and outbound customer calls for US clients
- Provide prompt, accurate, and professional customer support
- Resolve customer queries, complaints, and issues efficiently
- Maintain clear and detailed records of cu...