Job Description
Customer Service Manager – Operations & Experience
Location: Houston, TX
Employment Type: Full-Time
Compensation: $90,000+ annually + performance-based bonuses
Overview
Lead a high-performing team in a fast-paced, high-volume customer service environment where consistency, accountability, and execution drive success.
We’re looking for a hands-on leader who knows how to build strong teams, manage performance, and deliver a high-quality customer experience at scale. This role is ideal for someone from hospitality, retail, or customer service leadership who thrives in structured environments and leads from the front.
No industry-specific experience required — full training provided.
What You’ll Do
- Lead daily operations in a high-volume, customer-facing environment
- Manage, coach, and develop a team of 30+ employees
- Drive acco...