💼 Full-Time Position

Customer Support Officer

🏢
Mphasis
📍 Pune, Maharashtra, India
📍
Location
Pune, India
📅
Posted
June 03, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description

Role: Tr Transaction Processing Officer - BPO

Location: Pune/Mangalore

Who are we looking for?

  • Graduate freshers with good typing skills
  • Analytical skills

    • Technical Skills:

  • Operating the computer- Intermediate
  • MS Office - Intermediate
  • Average in Spoken and written English with effective Business email Communication
  • Basic knowledge of Insurance
  • Typing Speed 30 WPM

    • Process Skills:

  • Record interaction using client system with proper classification
  • Refer Knowledge base and perform task as per defined process
  • Follow up and closure of interactions to ensure customer satisfaction
  • Passionate about customer service
  • Comfortable with Rotational shifts, extended working hours and weekly offs

    • Behavioral Skills:

  • Positive energy
  • Positive attitude
  • Self learner

    • Qualificati...