Job Description
Customer Support & Order Management Specialist | Australian Fitness Industry (Remote)
Work From Home | Full-Time | AU Hours | PH-Based
About the Role
We are seeking a proactive and customer-focused Customer Support & Order Management Specialist to support an Australian business in the fitness industry , managing product enquiries, order processing, and after-sales support.
This role is ideal for someone with strong Australian customer support experience, excellent communication skills, and a genuine interest in weight training and gym equipment . You'll help deliver an exceptional customer experience while supporting smooth order fulfilment and delivery coordination.
Key Responsibilities
Customer Support
- Respond to product enquiries via phone, email, and online channels
- Support after-hours customer enquiries as needed
- Provide after-sales su...