Job Description
YOUR CHALLENGES Process operational transactions related to vending machines and other VMI (Vendor Management Inventory) services;
Work closely with Sales and Operations, as well as the clients. YOUR RESPONSIBILITIES Enter orders and data in different systems;
Carry out follow-ups on stockouts and work with Sales to find replacement solutions;
Process transactions using the ERP (quotes, orders, invoices) for our various VMI (Vendor Management Inventory) services;
Respond to customer requests via different channels (phone, email);
Add and update database information (new and existing customers);
Produce and analyze reports according to the needs;
Create new catalogues using the SafeStock portals and ensure their maintenance;
Participate in the installation and implementation of projects for new clients;
Keep a record of all customer interactions, transactions, comments and complaints;
Communicate and work in collaboration with other team members and departm...
Work closely with Sales and Operations, as well as the clients. YOUR RESPONSIBILITIES Enter orders and data in different systems;
Carry out follow-ups on stockouts and work with Sales to find replacement solutions;
Process transactions using the ERP (quotes, orders, invoices) for our various VMI (Vendor Management Inventory) services;
Respond to customer requests via different channels (phone, email);
Add and update database information (new and existing customers);
Produce and analyze reports according to the needs;
Create new catalogues using the SafeStock portals and ensure their maintenance;
Participate in the installation and implementation of projects for new clients;
Keep a record of all customer interactions, transactions, comments and complaints;
Communicate and work in collaboration with other team members and departm...