Job Description
ATS Company: IWK
Requisition ID: 13865
Location:
Parsippany, NJ, US, 7054
Date: May 26, 2026
Customer Support Parts Agent
Location: Parsippany, NJ (Hybrid)
Pay Range: $30.00 - $35.00 per hour
The Customer Support Parts Agent works as a member of the spare parts/sales team. This individual will develop and foster relationships with customers, create quotations, process orders, invoices, and communicate order status to the customer and associated departments. The CSS must always remain attentive to customer needs. The position reports to the Parts & Logistics Manager.
ESSENTIAL JOB DUTIES:
+ Manage incoming customer requests for all IWK equipment, including parts clarification and request routing to the proper personnel
+ Responds to customer inquiries in a timely and pro...
Requisition ID: 13865
Location:
Parsippany, NJ, US, 7054
Date: May 26, 2026
Customer Support Parts Agent
Location: Parsippany, NJ (Hybrid)
Pay Range: $30.00 - $35.00 per hour
The Customer Support Parts Agent works as a member of the spare parts/sales team. This individual will develop and foster relationships with customers, create quotations, process orders, invoices, and communicate order status to the customer and associated departments. The CSS must always remain attentive to customer needs. The position reports to the Parts & Logistics Manager.
ESSENTIAL JOB DUTIES:
+ Manage incoming customer requests for all IWK equipment, including parts clarification and request routing to the proper personnel
+ Responds to customer inquiries in a timely and pro...