💼 Full-Time Position

Customer Support Representative at Project Growth

🏢
Confidential
📍 Ghana, Ghana, Ghana
📍
Location
Ghana, Ghana
📅
Posted
June 04, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Our client, a fast-growing B2B SaaS company, is looking for a Customer Support Representative to provide exceptional service and technical support to their SMB clients. This role requires excellent English fluency, a strong understanding of technical topics, and the ability to troubleshoot complex software-related inquiries. If you are a customer-focused problem solver with experience in SaaS and automation integrations, we encourage you to apply.

Location: Fully-Remote (Work from Home), 9 AM – 5 PM EST


Key Responsibilities

  • Handle client inquiries, troubleshooting requests, and technical concerns with professionalism and efficiency.

  • Provide clear, step-by-step solutions for software-related questions, debugging automation issues, and API integrations.

  • Maintain excellent communication and rapport with clients to ensure a seamless support experience.

  • Develop a deep understanding of the company’s ERP syste...