Job Description
Customer Support Representative Croatian & English
Location: Athens, Greece (on-site)
Starting Date: 2 January 2026
Contract Type: Temporary 8 months
Work Schedule: Monday to Sunday, 09:0019:00
Gross Salary: 1,200/month
OVERVIEW
Your Role as a Bilingual Customer Advisor:
- Respond and record consumer inquiries/questions raised through free phone lines for customers.
- Maintain accurate data input of consumer inquiries, questions, and feedback in the customer services database.
- Ensure client complaints are dealt with and logged in line with the companys complaint escalation policy.
- Handle all support calls and emails within agreed SLAs, ensuring tracking and proper resolution.
- Troubleshoot issues using open questions, support documentation, and syste...