Job Description
Key Responsibilities:
- Donor Communication: Call donors and supporters to explain ongoing campaigns and the impact of their contributions.
- Relationship Management: Build and maintain positive, long-term relationships with the organization's supporters.
- Query Resolution: Assist donors with technical and administrative questions regarding payments, donations, and 80G tax-exemption certificates.
- Engagement & Follow-up: Utilize WhatsApp and phone calls to follow up with interested supporters and keep them engaged.
- Impact Storytelling: Share real-life impact stories and campaign updates to provide transparency and build trust.
- Reporting: Maintain accurate donor records and detailed communication logs.
- Team Coordination: Work closely with the internal team to coordinate campaign outreach activities.
Qualifications & Skills:
- Communication: Strong verbal ...