💼 Full-Time Position

Customer Support Specialist (AI SaaS Platform)

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Hire Overseas
📍 Mexico, Mexico, Mexico
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Location
Mexico, Mexico
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Posted
June 05, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We’re looking for a Customer Support Specialist who can deliver fast, thoughtful, and technically informed support for users of a growing AI voice automation platform. You’ll handle inbound questions, troubleshoot issues, guide developers and non-technical users, and help shape a smooth end-to-end customer experience.

If you enjoy solving problems, communicating clearly, and working inside a product-focused, fast-moving AI environment, this role will fit you well.

Why You’ll Want to Join

  • Paid in USD (bi-monthly: 15th and 30th)
  • Paid Time Off in accordance with company policy
  • Observance of Holidays per company guidelines
  • 100% remote setup so you can work wherever you feel most productive
  • Work inside a forward-thinking AI startup backed by top investors
  • Opportunity to support a platform at the forefront of voice au...