Job Description
Customer Support Executive
Location: Hoodi / Mahadevapura, Bangalore
Job Type: Full-time (Hybrid)
Experience Required: 2–3 Years
Salary: ₹3 – ₹3.5 LPA
Job Summary
We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate should have excellent communication skills in both Hindi and English and be capable of handling customer queries professionally through calls, emails, and chats.
The candidate should be proactive, patient, and able to provide effective solutions while ensuring a positive customer experience.
Roles & Responsibilities
- Handle customer queries and concerns via phone, email, and chat.
- Provide accurate information regarding products/services.
- Resolve customer complaints in a timely and professional manner.
- Maintain records of customer interactions and follow-ups.