Job Description
Job Location: Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1. Position: Customer Support Specialist – Bilingual (English / French). Pay: $35-$40 per hour. Full-time hours: Monday - Friday, 9:30 AM to 6 PM.
Position Responsibilities
- Process customer orders and make product recommendations.
- Handle account inquiries using world‑class technology.
- Answer product, pricing and shipping questions quickly and confidently.
- Build business relationships with customers via phone, e‑mail and chat.
- Determine customer needs and recommend Uline’s best solutions.
- Guide customers through Uline’s website and online ordering system.
Minimum Requirements
- High school diploma or equivalent.
- Bachelor's degree preferred.Excellent problem‑solving, listening and communication skills.
- Prior customer service experience a plus; training provided if you are eager to learn.
- Fluent ...