Job Description
Description A rapidly growing consumer products company is hiring a Customer Support Specialist to assist with customer inquiries, order management, and account support during a busy operational period. The ideal candidate is customer-focused, solution-oriented, and able to maintain professionalism in a high-volume environment. The company is seeking someone who enjoys helping people while ensuring a positive customer experience from start to finish. Key Responsibilities + Respond to customer inquiries via phone, email, and online platforms + Process orders, returns, exchanges, and account updates + Investigate and resolve customer concerns efficiently + Maintain accurate CRM records and customer documentation + Coordinate with operations and logistics teams regarding order status + Assist with customer satisfaction initiatives and follow-up communication + Support special projects related to customer experience improvements Requirements + 2+ years of customer service or client support...