💼 Full-Time Position

Customer Support Specialist - Dutch WFH

🏢
Surgo PTY Ltd
📍 Cape Town, Western Cape, South Africa
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Location
Cape Town, South Africa
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Posted
June 21, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Dutch Speaking Customer Support Specialist (Remote)
Fully Remote

A rapidly expanding international customer experience company is looking for a fluent Dutch-speaking Customer Support Specialist to join their remote team.

This opportunity is ideal for a service-driven professional who enjoys helping customers, thrives in a fast-paced digital environment, and is passionate about delivering exceptional customer experiences from the comfort of home.

What You'll Be Doing

  • Provide professional and friendly support to Dutch-speaking customers across multiple channels
  • Handle customer enquiries relating to orders, deliveries, product information, refunds, and account support
  • Resolve customer concerns efficiently while maintaining a positive brand experience
  • Respond to customer interactions via phone, email, live chat, and social platforms
  • Ensure all customer records and case notes are updat...