Job Description
About the job Customer Support Specialist (French + English)
Customer Support Representative - French + English Are you a French-speaking professional with a passion for exceptional customer experience and technical troubleshooting? We’re looking for a dedicated Customer Support Representative (French + English) to join our international team in Bulgaria. This is your chance to be part of a dynamic, multilingual environment, supporting one of the world's leading heavy equipment brands.
What You’ll Do
- Handle inbound and outbound requests via phone, email, chat, and webform from end consumers and CAT’s retailers.
- Troubleshoot basic technical issues and provide solutions effectively.
- Assist customers with spare parts search and purchases.
- Deliver accurate information and ensure every customer feels supported and valued.
What You Bring
- French – C1 | English – C1 (Both languages at an advan...