💼 Full-Time Position

Customer Support Specialist - Fully Remote

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Mercor
📍 Buenos Aires, Buenos Aires, Argentina
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Location
Buenos Aires, Argentina
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Posted
May 30, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Success Engineer (LatAm)
Type: Contract
Compensation: $40,000–$50,000
Location: Remote

Role Responsibilities

  • Respond to support requests from Mercor’s talent pool who have questions or issues applying for roles on our platform.
  • Triage and investigate talent-reported issues by examining telemetry data, inspecting network requests, writing queries against our database, and troubleshooting c...