Job Description
Customer Support Specialist – German Speaker – Remote In Greece
Location: Athens, Greece
Start Date: many intakes
Work Mode: Remote (within Greece)
Job Overview
We are hiring a German-speaking Customer Support Specialist for a fully remote position based in Greece.
You will support customers through multiple communication channels, ensuring high service standards and efficient issue resolution. This role offers flexibility, structured onboarding, and the opportunity to grow within an international environment.
Key Responsibilities
- Manage incoming customer inquiries via phone, email, and chat
- Provide clear and accurate product or service information
- Resolve customer issues promptly and professionally
- Escalate complex cases when required
- Document all interactions in internal systems
- Meet quality and performance KPIs
- D...