Job Description
About the Role:
Join our remote customer care team supporting German-speaking clients across Europe. Youll handle inquiries via phone, email, and chat, ensuring a smooth customer experience every step of the way.
Responsibilities:
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Respond promptly to customer questions and concerns
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Investigate and resolve technical or service-related issues
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Keep accurate case records in CRM tools
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Collaborate with internal departments for escalations
Requirements:
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German C2, English C1
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Based in Turkey
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Strong written and verbal communication
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Customer-oriented and tech-savvy
What We Offer:
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Fully remote position with flexible schedule
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Private health insurance
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Paid training and development programs...