💼 Full-Time Position

Customer Support Specialist - IT Systems & User Guidance

🏢
Dxn2u
📍 alor setar, kedah, Malaysia
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Location
alor setar, Malaysia
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Posted
June 02, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities

  • Resolving customer queries, recommending solutions and guiding user through features and functionalities of Online System (such as Online Billing System, eWorld, MIS, Centralised system, Fast Track System).
  • Process and maintain member data of Online Billing System (OBS) and Centralised system.
  • Priorities and schedule assigned support activities and tasks.

Requirements

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree or experience as a Customer Support Specialist.
  • Excellent communication skills and ability to work with team in multi-tasking abilities.
  • Proficiency in English and Bahasa Malaysia is preferred due to job requirements.

Additional Information

  • Country: MALAYSIA
  • Department: GROUP INFORMATION SYSTEM (IS)/ INFORMATION TECHNOLOGY (IT)

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