💼 Full-Time Position

Customer Support Specialist

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CrewBloom
📍 Mexico City, Mexico City, Mexico
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Location
Mexico City, Mexico
📅
Posted
May 27, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

We need a structured, detail-oriented Customer Support Specialist to support B2B order processing, documentation, and shipment coordination. This is an operational coordination role.

Work Type: Remote

Time Zone: U.S. Pacific Time

Job Responsibilities:

  • Manage customer email communication (order status, documentation, updates)
  • Enter customer orders in QuickBooks/ ERP
  • Prepare export documents, packing lists, certificates, and shipping documents
  • Coordinate with freight forwarders
  • Prepare weekly reports

Requirements

    • 3+ years in manufacturing customer service or order processing
    • Experience with QuickBooks or ERP systems
    • Experience handling international shipments preferred
    • Excellent written English
    • Required Traits
    • Extremely detail-oriented
    • Proactive follow-up mentalit...